Shipping is FREE within the UK!! Woo!
Our items are sent via Royal Mail 1st class in the UK, orders over £50 are sent via recorded delivery.
Shipping & Delivery
We ship internationally from the UK. Shipping is calculated on checkout, and there is a shipping calculator for your convinience.
Items outside the UK are sent via Royal Mail Airmail. No tracking codes are available for this service. We aim to ship out your order within 3 days of purchase.
Depending on your location items can sometimes take up to 21 days to arrive (this is for Australia and the USA), however it's generally around 5-7 days.
Returns & Replacements
Can I return an item?
Sure! For all jewellery items except earrings (these can't be returned due to hygiene reasons), simply return the item unworn and in it's original packaging within 30 days for a refund, credit note or exchange. Any other items (notebooks, coasters etc) can also be returned unused and unopened in it's original packaging within 30 days for a refund, credit note or exchange.
We cannot refund the postage on returned items.
My item was broken, can I get a refund?
If there's something wrong with your item then please get in touch! All our packages are inspected before they're sent out, but sometimes things go wrong during transit... we don't want you to be unhappy with your shopping experience with us, and we'd love a chance to set it right!
If we can repair the item, we will, otherwise we'll send you a replacement out as soon as possible. We can also refund you for the cost of the item (not including shipping) if you prefer.